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Contact Wesleyan Bank

Got a question, an enquiry or just want clarification on a particular point? Contact Wesleyan Bank

Did you know that you could have an instant, safe and efficient way to contact Wesleyan Bank through Live Chat? If you have got a question, then contact Wesleyan Bank through our Live Chat service on the right hand side.

Telephone

Monday to Friday 8.00am to 6.00pm
0800 358 1122
From outside the UK call us on +44 121 212 0899

You can send your query to Wesleyan Bank by completing our online form.
Contact Wesleyan Bank

Or write to:

Wesleyan Bank Limited
PO Box 3420
Colmore Circus
Birmingham
B4 6AE

Complaints

If you would like to comment or complain about any aspect of Wesleyan Bank's business or services, please contact the Banking Team Manager on 0800 358 1122, and we will endeavour to resolve the issue for you.

If you are still not satisfied with our response you may wish to take your complaint to the Financial Ombudsman Service. In order to contact the Financial Ombudsman Service, you should write to them at Exchange Tower, London E14 9SR, telephone them on 0800 023 4567 or 0300 123 9123, e-mail them at complaint.info@financial-ombudsman.org.uk or visit their website.


Alternatively you can submit your complaint via the Online Disputes Resolution at www.ec.europa.eu/consumers/odr/ who will forward your complaint onto the Financial Ombudsman Service.

'WESLEYAN’ is a trading name of the Wesleyan Group of companies.

Wesleyan Assurance Society and Wesleyan Bank Ltd are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Wesleyan Financial Services Ltd, Wesleyan Unit Trust Managers Ltd, Syscap Ltd, Practice Plan Ltd and DPAS Ltd are authorised and regulated by the Financial Conduct Authority.  Advice about investments, insurance and mortgages is provided by Wesleyan Financial Services Ltd.

Click for more information about the Wesleyan group of companies.

© 2016 Wesleyan Assurance Society