Making an Insurance Claim
Your 24 hour claims lines for home and motor insurance claims
Home insurance - making a claim
If you need to make a home insurance claim please call our
24 hour home claims line on
0800 107 8166.
If you opted to take our Total Home Protection cover and need to access home emergency, legal cover, key care or pest control please call our
24 hour line on
0800 107 8166 and choose the corresponding option.
Please refer to your policy wording for a summary of cover.
Motor insurance - making a claim
If you need to make a motor insurance claim or have a damaged windscreen, please call our
24 hour motor claim line on
0800 055 6609 and select the corresponding option.
If you opted to take our
Call Assist breakdown cover and need to access this service, please call their
24 hour line on
0800 975 2086.
Private Clients Insurance Claims
If you need to make a private client home, motor or let property claim. Please refer to your policy documents for your insurers contact details or call us on
0800 107 5819 during our opening hours.
Monday to Friday 9.00am - 6.00pm and Saturday 9.00am - 1.00pm
From outside the UK, call us on
+44 121 335 3487.
Commercial insurance claims
If you need to make a commercial insurance claim please refer to your policy documents for your insurers contact details or call us on
0800 107 5810 during our opening hours.
Monday to Friday 9.00am - 5.00pm
From outside the UK, call us on
+44 121 335 3487.