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Children's hospital is first to be rated 'outstanding'

Children's hospital is first to be rated 'outstanding'

A specialist children's hospital has become the first of its kind to receive a rating of "outstanding" from healthcare inspectors in England.

Birmingham Children's Hospital was criticised eight years ago for having insufficient numbers of beds, operating theatres and trained staff. But now the Care Quality Commission has praised the NHS trust for "working effectively to provide the best care". The head of the hospital has paid tribute to her 3,700 staff.

The emotional support given to bereaved parents has also been praised in Tuesday's report. And families facing the worst of times, when a child needs end of life care, will now be able to use a new £1m unit within the hospital grounds, called Magnolia House.

Rachel Ollerenshaw, whose daughter Molly died from kidney cancer at the age of eight in 2011, has helped raise thousands of pounds for soft furnishings in the rooms, which have a show-home feel and some outdoor space.

She said: "When your child has a terminal illness and you're being given news about that, you feel you can't breathe sometimes and you need fresh air. "You need a place where you can absorb the information. There wasn't anywhere like this in the existing building in Birmingham at that time - where you could just be together as a family."

Fiona Reynolds is the hospital's most senior doctor - and has spent 16 years at Birmingham Children's Hospital. She says listening to the views of patients and staff, and acting on their ideas, has helped turn the trust around.

Dr Reynolds said: "It was a difficult time. Some of our specialist teams didn't have the right training and we weren't pulling together as a team. Since then we've used our beds more wisely, and co-ordinated our care in a more logical fashion, so we can look after more patients in around the same number of beds."

Source: BBC

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