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Wesleyan Provides Support Package for Customers

Wesleyan Provides Support Package for Customers
Wesleyan, the specialist financial services provider for doctors, dentists, teachers and lawyers, has announced a significant support package for its customers, many of whom are dealing with the daily impact of the Covid-19 pandemic.

Customers will be given free access to a 24/7 healthcare and wellbeing support hub called 'Wesleyan Wellbeing'. This will be available to all Wesleyan members and customers and include a personalised health and wellbeing assessment, online psychological triage assessment and wellbeing calls with a clinical consultant if required.

In addition, the Wesleyan Foundation has also gifted over £100,000 to multiple charities and organisations supporting the mental health needs of key workers. This includes NHS Practitioner Health, Royal Medical Benevolent Fund, Dental Health Support Programme and the Heart of England Community Foundation's Coronavirus Resilience Fund.

Funding will also be made available for teachers' classroom materials to support the ongoing education of key workers' children during school closures.

In addition the Wesleyan Group will support its customers in the following ways:

  • Protection policy customers - Offering payment breaks or spreading payments over an extended period for any customers suffering financial hardship
  • Front Line student doctors support - An online hub 'The Next Step' provides students entering the frontline early with support and guidance. Many articles and blogs have been created by young doctors offering peer-to-peer advice
  • Travel and Motor insurance - 30% discount on travel policies for new and existing customers and flexibility on front-line key workers vehicle use*
  • Covid-hub dedicated website - A dedicated site providing customers with all the updates, guidance and support they may need during the pandemic. This will include articles, videos and online seminars aimed at helping customers during the pandemic
  • Continued personal advice - Continuing to provide access to Wesleyan's Financial Services national network of Financial Advisers to help customers manage their financial plans. Customers can continue to receive financial advice over the phone and through virtual video calls at a time that suits them

Practice Plan Group (Part of the Wesleyan Group):

  • Membership fees - During April and May, Practice Plan will be giving back half of their membership admin fee to dental customers. Practice Plan have also launched an online hub to provide advice and guidance to dentists and the management of their practices.

Mario Mazzocchi, Wesleyan Chief Executive said:
"Many of our customers are involved directly in dealing with the impact of the coronavirus pandemic, and we want to show our absolute support and loyalty to them at this difficult time. That is why we have put together this package of support to, not only protect their financial wellbeing, but also their physical and mental health.

"We have heard from many people across the medical profession who tell us of the unbearable pressures that this pandemic is causing. We hope that the support we can offer will help to ease some of the pressures brought on by COVID-19." 

Prof Pali Hungin, Wesleyan Advisory Board member and former President of the British Medical Association, said:

"The impact of dealing with the COVID-19 outbreak will have a long-lasting effect on many people in the health service, and other key workers, who are working in such an intense and pressured environment. The support offered by Wesleyan could provide a valuable life-line for some colleagues to help them process what they are going through."

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*All front-line key workers vehicles will be covered on their current policy under business use, even if they do not have it specified on their existing policy. Vehicles can also now be used for voluntary purposes such as delivering essential PPE for the NHS.

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'WESLEYAN’ is a trading name of the Wesleyan Group of companies.

Wesleyan Assurance Society and Wesleyan Bank Ltd are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Wesleyan Financial Services Ltd, Wesleyan Unit Trust Managers Ltd, Practice Plan Ltd and DPAS Ltd are authorised and regulated by the Financial Conduct Authority.  Advice about investments, insurance and mortgages is provided by Wesleyan Financial Services Ltd.

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