bing
Skip to content

Please choose from the following:

Are You Experiencing Financial Difficulty Due to Covid 19?

If you are experiencing financial difficulties, we are here to help.

Coronavirus (Covid 19) Support

Personal Loans

If your financial circumstances have been impacted by Coronavirus to the extent that you are having difficulties making your loan repayments, then we are prepared to support you by granting you a temporary concession on your loan.

  • If your personal loan repayments are up to date, then you can ask us for a 3 month payment deferral. Under the payment deferral, we will push the due dates of all your remaining loan payments back by 3 months. In this way, you will have nothing to pay for the next 3 months, and then your remaining repayments will resume as normal thereafter.

    We will not charge you additional interest on your agreement, and nor will we charge you a fee for arranging the payment deferral.

    We will report the loan agreement as being 'up to date' to the credit reference agencies.
  • If your loan repayments are not up to date, (i.e. the loan agreement is 'in arrears'), then we can agree a Payment Arrangement for you, or adjust any existing Payment Arrangement you already have with us.

    We can offer you, if you require it, a 3 month payment holiday, followed by monthly payments you can subsequently afford.

    We will not charge you additional interest on your agreement, and nor will we charge you a fee for arranging the payment deferral.

    We will continue to report the loan to the credit reference agencies as being in the same arrears-status as it was before the payment holiday was granted; thereafter we will report the actual arrears-status of the loan.

To apply, please email us at wbpaymentsupport@wesleyan.co.uk. We will require your mobile phone number to assist us in sending letters to you securely.

Our response-time to requests for forbearance is circa 5 working days. All our staff our working from home now, and doing their best to manage the new situation. Thank you for your understanding.

Commercial Lending

Many businesses have been affected by the Coronavirus pandemic.

We will consider all reasonable requests for forbearance on a case by case basis. Please email your request to bank.collections@wesleyan.co.uk, and provide us with a contact name, position, and an email address and mobile phone number for correspondence.

We will call you to discuss your circumstances, and the nature of any forbearance we might grant you.

Our response-time to requests for forbearance is circa 5 working days. All our staff our working from home now, and doing their best to manage the new situation. Thank you for your understanding.

'WESLEYAN’ is a trading name of the Wesleyan Group of companies.

Wesleyan Assurance Society and Wesleyan Bank Ltd are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Wesleyan Financial Services Ltd, Wesleyan Unit Trust Managers Ltd, Practice Plan Ltd and DPAS Ltd are authorised and regulated by the Financial Conduct Authority.  Advice about investments, insurance and mortgages is provided by Wesleyan Financial Services Ltd.

Click for more information about the Wesleyan group of companies.

© 2020 Wesleyan Assurance Society