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Our commitment to personal service means you'll talk to a real person, rather than a computer or a call centre half way around the world.

However we are currently experiencing high call volumes, please request a call back and we will get back to you as soon as possible.

Customer Relationship Centre

Customer Relationship Centre & General Enquiries

Call us on: 0800 092 1990

Monday to Friday 8.30am - 6.30pm and Saturday 9.00am - 2.00pm

From outside the UK, call us on +44 121 335 3487

Or write to:

Wesleyan Assurance Society
Colmore Circus
Birmingham
B4 6AR


My Wesleyan Secure Message Centre

Communicate securely with us using the My Wesleyan message centre. You can also update your details and view your policies.

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Live Chat

Monday to Friday 8.30am - 6.30pm and Saturday 9.00am - 2.00pm

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General Insurance

Call us on: 0800 058 2967

Monday to Friday 9.00am - 8.00pm
Saturday 9.00am - 1.00pm

Request a call back


Live Chat

Monday to Friday 9.00am - 8.00pm
Saturday 9.00am - 1.00pm

Chat to a customer adviser online

Wesleyan Bank

Call us on: 0800 358 1122

Monday to Friday 8.00am - 6.00pm

From outside the UK, call us on +44 121 212 0899


Live Chat

Monday to Friday 8.00am - 6.00pm

Chat to a customer adviser online


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'WESLEYAN’ is a trading name of the Wesleyan Group of companies.

Wesleyan Assurance Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Advice about investments, insurance and mortgages is provided by Wesleyan Financial Services Ltd. which is authorised and regulated by the Financial Conduct Authority. Personal Loans and savings accounts are provided by Wesleyan Bank Ltd which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Wesleyan Bank Ltd subscribes to the Lending Code which is monitored and enforced by the Lending Standards Board. Wesleyan Unit Trust Managers Ltd. is authorised and regulated by the Financial Conduct Authority.

Click for more information about the Wesleyan group of companies.

© 2015 Wesleyan Assurance Society