Insurance queries

Talk to us about insurance

Existing customer enquiries

If you want to discuss an existing insurance policy with us, please use the contact details below:

  • For home, car and travel insurances, call 0121 200 9131 or send us an enquiry. Phone lines are open Monday to Friday 9am - 5pm and Saturday 9am - 1pm.
  • For commercial insurances call 0121 200 9617 or send us an enquiry.  Phone lines are open Monday to Friday 9am - 5pm.
  • To discuss protection products, such as income protection or critical illness cover, call us on 0121 200 9134 or send us an enquiry. Phone lines are open Monday to Friday 9am - 5pm.

If you need to make a claim, you’ll find the details you need in our claims section.

New customer enquiries

If you’re a new customer looking to enquire about insurance or protection, please contact us on the details below:

  • For home, car, travel and other personal insurances, call 0808 296 3317 or send us an enquiry. Phone lines are open Monday to Friday 9am - 5pm and Saturday 9am - 1pm.
  • For commercial insurances call 0808 231 0826 or send us an enquiry.  Phone lines are open Monday to Friday 9am - 5pm.
  • To discuss protection products (such as income protection or critical illness cover), call us on 0808 149 9416 or book an appointment with a Specialist Financial Adviser from Wesleyan Financial Services. Phone lines are open Monday to Friday 9am - 5pm.