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Help and contact

Need help? Let’s see if we can solve your query

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Frequently asked questions

Here are some quick links for some of our most common queries. If you have a different query, you'll find more help topics and contact details below.

Help topics and contact details

Select from the topics below to get the help, support and contact details you need...
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Extra support

We all need a little extra support sometimes. Whether you are struggling with your finances, going through a tough time or just need to contact us in a way that works for you, there's a range of help and support available.
Get support
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Sign up for My Wesleyan

Need to check the value of your investment plan? Or top up your ISA with ease? Perhaps you want to make a withdrawal, get support or even book an appointment for financial advice.

You can do all this and more with My Wesleyan, our secure customer portal.

Join over 46,000 of our customers already using My Wesleyan and sign up today.

Register for My Wesleyan

Other reasons to get in touch

Media enquiries

Are you a journalist looking to get in touch with our Press Office? See how you can contact us.

Contact the press office

Complaints

Had a bad experience? Here you can share your concerns or feedback on our products, services or financial advice.

Make a complaint

Visit our Head Office

Visiting Head Office? See where we’re located and get directions to our office in central Birmingham.

Get directions

Other enquiries

Can't find the contact details you're looking for on this page? Get in touch with our Customer Engagement Centre.

Get in touch