Help and support

Need help? Let’s see if we can solve your query

Other popular help topics

Please select from the topics below to get the help, support and contact details you need...

Get extra support

See how we provide additional support to customers who need it, from offering communication support to tailoring our interactions to suit your needs.

Other reasons to get in touch

Media enquiries

Are you a journalist looking to get in touch with our Press Office? See how you can contact us.


Had a bad experience? Here you can share your concerns or feedback on our products, services or financial advice.

Visit our Head Office

Visiting Head Office? See where we’re located and get directions to our office in central Birmingham.

Other enquiries

Can't find the contact details you're looking for on this page? Get in touch with our Customer Relationship Centre.