Contact us

Here for you when you need us 

Getting in touch with us is easy. Here you can find contact details for changing your policy, getting financial advice and more.

Policy enquiries

Looking to make a change to your policy? Get answers to the most common queries around our policies and contact details for changing your address, making a claim and more.

Book an appointment

Whenever you’re looking for financial advice, Wesleyan Financial Services Consultants are on hand to help. You can get advice on savings, investments, retirement planning and more.

Contact details

Contacting us during COVID-19

In these challenging times, we know you’re likely to have questions about your policies and finances. See how you can contact us during COVID-19.

Live chat

Have an urgent query? You can speak to us via our live chat between the hours of 9am and 5pm, Monday to Friday.

Contact Wesleyan Bank

Whether you have a general query about a product or wish to discuss your account, you can speak to one of the team at Wesleyan Bank.

Other ways to get in touch

Media centre

Are you a journalist looking to get in touch with our Press Office? See how you can get in touch.


Here you can share your concerns or feedback on our products, services or financial advice.

Visit our Head Office

Visiting Head Office? See where we’re located and get directions to our office in central Birmingham.

Get extra help

See how we provide additional support to customers who need it, from offering communication support to tailoring our interactions to suit your needs.